Privacy Policy

Physical Therapy U

Website Privacy Policy

Physical Therapy U (“PTU,” “we,” “us,” or “our”) values your privacy and is committed to protecting the information you share with us. As a healthcare provider, we take special care to handle information in a manner consistent with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

This Privacy Policy describes how we collect, use, and safeguard information collected through our website, www.ptuclinic.com (the “Site”).


Relationship to HIPAA

PTU is a healthcare provider and a covered entity under HIPAA. This Privacy Policy applies only to information collected through general use of our website.

If you become a patient or provide information in connection with treatment or healthcare services, that information is handled in accordance with HIPAA and our Notice of Privacy Practices, which describes how we use and disclose Protected Health Information (PHI). Our Notice of Privacy Practices is available on this site.


Information We Collect

Information You Provide Voluntarily

We collect personal information that you choose to provide, such as:

  • Name
  • Email address
  • Phone number
  • Information submitted through contact or appointment request forms

Information submitted through website forms may be routed to appropriate PTU staff for follow-up. Website forms should not be used to submit urgent medical concerns or highly sensitive medical information.

Information Collected Through Technology

When you visit our Site, we may automatically collect certain technical information to help us understand general site usage and improve performance.

This may include:

  • IP address
  • Device type and browser information
  • Pages visited
  • Date and time of visit

While this information does not directly identify you by name, in some circumstances it may be associated with an identifiable individual, particularly when combined with other data. As a healthcare organization, we apply reasonable safeguards to this information.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality
  • Understand general site usage
  • Improve user experience

Because we are a healthcare provider, we take steps to limit tracking technologies on pages related to healthcare services, conditions, or treatment information. We do not intentionally use information that could reasonably be linked to an individual’s health condition for targeted advertising purposes.

We may use analytics tools, such as Google Analytics, to understand overall website performance. These tools collect technical information such as IP addresses and page visits. We configure analytics tools to limit data collection where possible and to focus on aggregate site usage rather than individual behavior.


Use of Information:

We use information collected through the Site to:

  • Respond to inquiries and appointment requests
  • Provide information about services and events
  • Improve website functionality and content
  • Maintain security and prevent fraud
  • Comply with legal obligations

You may opt out of marketing communications at any time using the unsubscribe options provided.


Sharing of Information

We do not sell personal information.

We may share information:

  • With service providers who support website operations
  • When required by law or legal process
  • To protect the rights, property, or safety of PTU, our users, or others

We do not knowingly share information that could reasonably be associated with an individual’s health condition with advertising networks for targeted advertising.


Data Security

We use administrative, technical, and physical safeguards designed to protect information collected through the Site. However, no system can be guaranteed to be completely secure.

Data Retention

We retain website-collected information only as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, and to maintain security.


Your Choices

You can:

  • Disable cookies through your browser settings
  • Opt out of marketing emails
  • Contact us to request access, correction, or deletion of information collected through the Site
  • Contact: frontdesk@ptuclinic.com

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


Contact Us

If you have questions about this Privacy Policy, contact:

Physical Therapy U

Email: frontdesk@ptuclinic.com